Business Transformation
We can enable you to:
More Info »- Improve customers' experience
- Increase efficiency and productivity
- Reduce costs
- Strengthen staff satisfaction and engagement
- Build a sustainable continuous improvement framework
Customer Experience
We can enable you to:
More Info »- Increase customers' satisfaction
- Manage customer complaints more effectively
- Identify root causes of customer dissatisfaction
- Capture customer insights proactively
- Create mechanisms to routinely enhance customers' experience
Risk Management
We can enable you to:
More Info »- Create mechanisms to proactively identify risks to finances and reputation
- Improve assessment of risks
- Enhance risk mitigation
- Develop and monitor Key Risk Indicators
- Test adequacy and effectiveness of key controls
Scope
We operate:
Contact Us »- Across the United Kingdom and internationally
- In multiple industries and sectors including Financial Services, Digital Marketing, Professional Services, Retail and Manufacturing
We are a business improvement consultancy recognised for our ability, using Lean Six Sigma principles and tools, to improve business performance by identifying, developing and implementing process improvements, enablers for cost reduction, effective control of risk and sustainable management frameworks.
Our consultants in England, Northern Ireland and Scotland have a range of qualifications and accreditations including:
- Masters Degree in Business Administration
- Professional Diploma in Management
- Lean Six Sigma Black Belt certification
- PRINCE 2 Practitioner
- Foundations of Banking Risk accreditation (Global Association of Risk Professionals)
- Certificate in Operational Risk Management (Chartered Institute of Bankers in Scotland)
